Services & Repairs

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Serving the Southern Tier for 50 Years!

Service Request Form

If you need help with a pool, spa or fireplace, please complete and submit this form and you will be contacted by Shauna, our service department manager. Please allow up to 48 hours for a reply. Service is not available on weekends and holidays.


Johnson’s Pools and Spas does not install equipment, parts and appliances other than those provided by or purchased from Johnson’s Pools and Spas.

Terms and Conditions

I understand that I will be billed on a time and materials basis. Labor fee is $99 per hour per tech, plus one way travel. Minimum charge is $99. I further understand that if my unit is not under warranty, I am fully responsible for any labor/parts charges. In addition, I understand that certain products carry a parts-only warranty, and I may be subject to a labor charge. I also understand that not all repairs and issues can be solved in one visit, additional visits may be required as often the initial visit is a diagnostic service.

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